Responsible Gaming
Gaming Should Be Entertainment
At Parimatch, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose. Never view gambling as a source of income or a way to recover losses.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your jurisdiction in India) to use Parimatch's services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not register or attempt to gamble.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a gambling problem:
- Chasing losses: Attempting to recover money lost by gambling more
- Hiding gambling: Concealing your gambling activities from family or friends
- Loss of control: Inability to stop or reduce gambling despite wanting to
- Neglecting responsibilities: Prioritizing gambling over work, school, or family obligations
- Borrowing money: Taking loans or using credit to fund gambling activities
- Mood swings: Becoming irritable or anxious when unable to gamble
- Increasing stakes: Needing to bet larger amounts to achieve the same excitement
- Failed attempts to quit: Repeated unsuccessful efforts to reduce or stop gambling
- Gambling to escape: Using gambling to cope with stress, anxiety, or depression
Self-Help Tools Available
Parimatch offers several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Control the maximum amount you are willing to lose in a specified period
- Reality Checks: Receive periodic reminders about your gaming activity and time spent
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from your account
- Time-Out: Set time limits for your gaming sessions
You can access these tools through your Parimatch account settings at any time.
Support Organizations & Resources for India
If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:
India-Based Support
-
All India Institute of Medical Sciences (AIIMS) - Delhi
Offers mental health and addiction counseling services -
AASRA - Lifeline India
Toll-Free: 9820466726
Website: www.aasra.info
Provides emotional support and counseling -
iCall - Emotional Support Services
Helpline: 9152987821
Website: www.icallhelpline.org
Free counseling and mental health support
International Support Organizations
-
Gamblers Anonymous
A 12-step support program available internationally
Website: www.gamblersanonymous.org -
GamCare (UK)
Website: www.gamcare.org.uk
Free, confidential information and support -
GamStop (UK)
Website: www.gamstop.co.uk
National self-exclusion scheme -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Counseling and support services -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Resources and treatment options -
National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537)
Take Action Today
If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out to support services. Speaking with a counselor, therapist, or calling a helpline can provide the guidance and assistance you need to regain control.
Remember: Gambling should always be a fun, occasional activity—never a way to make money or solve problems. If gaming is negatively affecting your life, finances, relationships, or mental health, professional help is available and accessible.
Your wellbeing is our priority. Gamble responsibly, or don't gamble at all.